Transparency
Strong governance underpins our operations. GEM is guided by ethical conduct, whistleblower protection, and accountability to ensure long-term value creation for our business and society.
Fostering a Culture of Integrity
Ethics In Action
Core Reporting Principles
Prohibition of Retaliation
GEM Aromatics maintains zero tolerance towards retaliation. No adverse action, harassment, or victimisation will be taken against any individual who raises a concern in good faith, irrespective of their role or relationship with the Company.
Anonymity
Concerns may be reported anonymously. While providing contact details can help facilitate investigation, it is not mandatory, and anonymous disclosures are accepted and addressed responsibly.
Confidentiality
The identity of the whistle-blower and individuals named is treated with strict confidentiality. Personal data is protected in accordance with applicable laws and internal procedures.
Management of the System
Overseen by senior management under the guidance of the Managing Director. Authorised personnel are responsible for reviewing and investigating concerns in a fair, impartial, and timely manner.
Rights of Persons Affected
We ensure rights to privacy, dignity, and presumption of innocence are respected throughout. Actions are taken only after due process and objective evaluation.
Make Your Report
GEM Aromatics has established a structured internal whistle-blower mechanism. You can report concerns through our dedicated confidential channels by phone, letter, or our secure online portal.
Access Confidential PortalPhone Support
Call toll-free for your specific country location.
By Letter
Send a physical letter to our secure corporate address.
This channel is for reporting policy violations and ethics concerns. Situations reported here may not receive an immediate response. If you need to report an urgent threat to life or the environment, please contact local emergency services immediately.